Perth IT Company becomes WorldHost Recognised Business
Local IT company, PC Solutions Perth Ltd, joins a growing number of Perthshire businesses who have demonstrated their commitment to providing world class customer service.
Leigh Brown, Perth City Centre Management presenting Liz and Scott with their World Host certificates.
“We are passionate about delivering the highest quality of customer service to our growing client base. People think that all we do is work with computers, actually we spend a lot of time talking to a diverse range of people to understand and assist with their IT needs. To this end our ‘human skills’ need to be as good as our IT skills. Completing the World Host training has helped us refine, improve and focus on the whole customer experience” said Liz Fergie Operations Director of PC Solutions Perth.
Councillor John Kellas, Convener of Enterprise & Infrastructure at Perth & Kinross Council, said: “Excellent customer service is the winning factor which will help bring people back to a business time and time again, and recommend it to their friends. I would like to offer my congratulations to PC Solutions Perth for completing the training scheme, and embracing the opportunity to further enhance the customer experience for visitors and residents of Perth and Kinross.”
“As Chair of the Perth Traders Association, I recognise the tremendous benefit to the City of Perth if Perth can achieve the highly coveted WorldHost Regional Destination status. Perth and Kinross council is actively supporting business by helping with the World Host training costs so the more Perth City businesses that become World Host businesses the better” added Keith Fergie, Chair of the recently formed Perth Traders Association.